If you are a victim of Identity Theft, you should download and review the Step-by-Step Manual on Identity Theft (PDF).

Fraud Alerts
Call the toll free fraud number of any one of the 3 major credit bureaus to place a fraud alert on you credit report. Fraud alerts can help prevent an identity thief from opening additional accounts in your name. As soon as the credit bureau confirms the fraud alert, the other 2 credit bureaus will automatically be notified to place fraud alerts.
Close Accounts
Close the accounts that you know or believe that have been tampered with or opened fraudulently. When disputing new unauthorized accounts, many banks and creditors will accept the Identity Theft Affidavit (PDF).

File Complaint
File an online complaint with the Federal Trade Commission (FTC) or call the FTC's Identity Theft Hotline toll free at 1-877-IDTHEFT (1-877-438-4338).

The FTC is the federal clearing house for identity theft complaints. Although the FTC does not have the authority to bring criminal complaints, they help victims of ID theft by providing them information on the Web to help resolve the problems that result from this crime.
Description Instructions
Activity Hold Request (PDF)
Use this form to request that an activity hold be placed on your license or identification card if you believe your information has been compromised in any way.
Complete an sign the form. Bring the completed form to any full service Registry of Motor Vehicle (RMV) office for processing.
Compromised Identification Letter (PDF)
This is a letter to the Director of Enforcement Services.
License and Identification Update Application (PDF)
Use this form to renew a class A, B, C, D, or M license; obtain a duplicate permit, license, Massachusetts identification, or liquor identification; or reinstate a license, or change any information (i.e. name or address) on an existing class A, B, C, D, or M license or identification.
Complete the General Applicant Information section and all other sections (including the Signature section) related to your transaction. All questions in the required Information section and the Voter Registration section must be answered regardless of the type of transaction. Bring the completed form to any full service RMV branch office with the appropriate fee.