Tracy Berns  
Parks & Recreation
Title: Administrative Assistant
Phone: 413-565-4160
Tracy Berns

Tracy joined us in the summer of 2004. Prior to her experience with this Department, she has held numerous positions within the Cusotmer Service field. Sha has worked as a bank teller, Office Manager, and a Customer Service Specialist with a health care production cpmpany. Tracy attended Holyoke Community College and received certificates in Customer Service and Office Support.

Tracy also serves as a trainer for the Department's electronic pass system, training all aquatic staff on the system's functions and uses. Tracy is a member of the Pioneer Valley Parks and Recreation Association as well as the Massachusetts Parks and Recreation Association. In her spare time, Tracy enjoys quilting and riding motorcycles.  

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