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MEDICAL REFERRALS
Hampden District
Medical Society
1111 Elm Street
West Springfield 01089
736-0661, Monday - Friday 8:00 - 4:00 PM
Provides physician information & referral services to match
the patient=s need with the appropriate area physician. Also
will get involved in patient/doctor dispute mediation/resolution.
Call to register a complaint against a physician - if the physician
is a member of the Hampden Medical Society. If the physician
in question is not, call the Board of Registration in Medicine
(617)727-3086.
The Professionals
Physician Reference Program
Baystate Medical Center
759 Chestnut Street
Springfield 01199, 784-2255
The Professionals is a physician referral, medical advice line.
Operates 7 days per week.
Board of Registration
in Medicine
10 West St, Boston 02111
617-727-3086 - Information Line
800-377-0550 - Doctor Profile Line
Monday - Friday, 9:00 - 5:00 PM
State Board of Registry for all physicians in Massachusetts.
Call for information, to register complaints against physicians,
or to check board certification. Callers can also check on physician's
records re: malpractice, disciplinary records, and criminal history.
Registry may provide dispute mediation if applicable.
NURSING HOME INFORMATION
Division of Health
Care Quality
Dept of Public Health, 10 West St, 5th Floor, Boston 02111
800-462-5540, Monday - Friday - 9:00 - 5:00 PM
Use this program to report incidents of abuse or neglect in all
health care facilities.
OMBUDSMAN PROGRAM
Greater Springfield Senior Services
66 Industry Ave, Springfield 01104
781-8800, Monday - Friday - 8:30 - 4:30 PM
Works to: resolve residents' concerns in area nursing and rest
homes: protect residents' rights: provide information and referral:
provide training and certification to volunteers: provides advocacy.
SPRINGFIELD AREA/ HOLYOKE/
CHICOPEE/ WESTFIELD/ HILL TOWNS
Support groups offer a way to address a loss or significant change in health or circumstance. Often family members, or an elder, find joining a support group helpful. The following is a partial listing for the Greater Springfield area. Call for information as meeting dates are subject to change.
Pioneer Valley
Transit Authority (PVTA)
The Longmeadow Mini-Van provides transportation to residents
over the age of 60 and those who are physically challenged. The
service operates, Monday through Friday, 8:00 am - 4:30 pm. Call
the Adult Center at 565-4150 for details.
Longmeadow and surrounding communities are accessible through
the mini-bus as are medical appointments, errands, hairdressers,
shopping and trips to the Senior Center.
REGISTRY OF MOTOR
VEHICLES
Springfield Office
165 Liberty Street, Springfield, MA
781-1287, Monday - Friday, 8:45am - 5:00 PM: Thursdays until
7:00 PM
Chicopee Office
591 Memorial Drive, Chicopee, MA
593-6177
Monday-Friday 10:00 AM - 7:00 PM, Saturday - 10:00 - 5:00 PM
Plate drop off and renewal only.
HANDICAPPED PLATE/PLACARD
call the Medical Affairs Office at 617-351-9222. For plates/placards
an application must be filled our by applicant and a physician.
Applications can be picked up at , or mailed to you from, the
local Department of Motor Vehicle office. The Medical Affairs
Office will process applications for handicapped plates/placards
in about 30 days. Call or write them at 1135 Tremont St., Boston,
MA 02120.
UNSAFE DRIVERS - Medical Affairs will investigate the situation at 617-351-9222.
PIONEER VALLEY
TRANSIT AUTHORITY
2808 Main Street, Springfield 01107
732-6248, Monday - Friday - 8:30 am - 5:00 pm
PVTA provides door to door transportation to the elderly and
disabled in Hampden and Hampshire Counties through the local
Paratransit Van service.
ADA - Americans with Disabilities Act of 1990 provides transportation through PVTA. If you have a disability which prevents you from accessing the PVTA bus, you may be eligible for ADA Paratransit Van service. To access this service, an application must be submitted to the PVTA. Contact the PVTA or Council on Aging for an application (565-4150).
Anyone who wishes to access PVTA transit bus transportation must obtain a PVTA photo ID pass card at the PVTA Information Center, 1500 Main Street, Bay State West, Springfield.
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