Resources
at the Senior Center
click here
Additional Resources
Advocacy
Groups
Alzheimer/Dementia
& Related Disorders
Caregivers
Emergency
Services
Financial/Retirement
Assistance
Grief/Funeral
Planning
Health
Insurance
Health
Screenings
Housing
Concerns
Legal
Assistance/ Lawyer Referral Services
Medical Referrals
Nursing
Home/Respite Information
Support Groups
Transportation
Concerns
MEDICAL REFERRALS
Hampden District
Medical Society
1111 Elm Street
West Springfield 01089
736-0661, Monday - Friday 8:00 - 4:00 PM
Provides physician information & referral services to match
the patient=s need with the appropriate area physician. Also
will get involved in patient/doctor dispute mediation/resolution.
Call to register a complaint against a physician - if the physician
is a member of the Hampden Medical Society. If the physician
in question is not, call the Board of Registration in Medicine
(617)727-3086.
The Professionals
Physician Reference Program
Baystate Medical Center
759 Chestnut Street
Springfield 01199, 784-2255
The Professionals is a physician referral, medical advice line.
Operates 7 days per week.
Board of Registration
in Medicine
10 West St, Boston 02111
617-727-3086 - Information Line
800-377-0550 - Doctor Profile Line
Monday - Friday, 9:00 - 5:00 PM
State Board of Registry for all physicians in Massachusetts.
Call for information, to register complaints against physicians,
or to check board certification. Callers can also check on physician's
records re: malpractice, disciplinary records, and criminal history.
Registry may provide dispute mediation if applicable.
NURSING HOME
INFORMATION
Division of Health
Care Quality
Dept of Public Health, 10 West St, 5th Floor, Boston 02111
800-462-5540, Monday - Friday - 9:00 - 5:00 PM
Use this program to report incidents of abuse or neglect in all
health care facilities.
OMBUDSMAN PROGRAM
Greater Springfield Senior Services
66 Industry Ave, Springfield 01104
781-8800, Monday - Friday - 8:30 - 4:30 PM
Works to: resolve residents' concerns in area nursing and rest
homes: protect residents' rights: provide information and referral:
provide training and certification to volunteers: provides advocacy.

NURSING HOME LISTINGS
SPRINGFIELD
AREA/ HOLYOKE/
CHICOPEE/ WESTFIELD/ HILL TOWNS
The following
is a list of Long-Term Care Facilities in the areas noted above.
For current information regarding availability, survey (inspection)
results, census data, strengths/weaknesses and specialties of
area nursing homes, call your local Ombudsman. For Greater Springfield,
call the Ombudsman Program, Greater Springfield Senior Services,
413-781-8800. For Holyoke/Chicopee, call the Ombudsman Program,
WestMass Elder Care, 413-538-9020. For Westfield, call the Ombudsman
Program, Highland Valley Elder Services, 413-586-2000.
BIRCH MANOR NURSING
HOME
413-592-7738
44 New Lombard Road, Chicopee, MA 01020
CENTER FOR REHAB
& NURSING CARE
413-746-0390
217 Westfield St., West Springfield, MA 01089
CHAPEL HILL NURSING
HOME
413-536-3435
100 Locust Street, Holyoke, MA 01040
CHAPIN CENTER,
GENESIS ELDERCARE NETWORK
413-737-4756
200 Kendall Street, Springfield, MA 01104
CHESTNUT HILL
NURSING & REHAB
413-525-1893
32 Chestnut Street, E. Longmeadow, MA 01028
COUNTRY ESTATES
NURSING & REHAB
413-789-2200
1200 Suffield Street, Agawam, MA 01001
EAST LONGMEADOW
NURSING & REHAB
413-525-6361
305 Maple Street, E. Longmeadow, MA 01028
GOVERNOR'S HOUSE
NURSING & REHAB CENTER
413-562-5464
66 Broad Street, Westfield, MA 01085
HERITAGE HALL,
GENESIS ELDERCARE NETWORK
413-786-8000
464 Main Street, Agawam, MA 01001
HOLYOKE GERIATRIC
AUTHORITY
413-536-8110
45 Lower Westfield Road, Holyoke, MA 01040
HOLYOKE NURSING
HOME
413-536-7110
1913 Northampton Street, Holyoke, MA 01040
JEWISH NURSING
HOME OF WESTERN MASS.
413-567-6211
770 Converse Street, Longmeadow, MA 01106
LIFECARE OF WILBRAHAM
413-596-3111
2399 Boston Road, Wilbraham, MA 01095
LOOMIS HOUSE
NURSING CENTER
413-538-7551
298 Jarvis Avenue, Holyoke, MA 01040
MARY LYON NURSING
HOME
413-566-5511
34 Main Street, Hampden, MA 01036
MEDIPLEX OF EAST
LONGMEADOW
413-525-3336
135 Benton Drive, E. Longmeadow, MA 01028
MEDIPLEX SKILLED
NURSING & REHAB OF HOLYOKE
413-538-9733
260 Easthampton Road, Holyoke, MA 01040
MOUNT ST. VINCENT
NURSING HOME
413-532-3246
35 Holy Family Road, Holyoke, MA 01040
MOUNTAIN VIEW
NURSING HOME
413-562-0097
1 Westfield Road, Montgomery, MA 01085
PALMER HOUSE
NURSING HOME
413-283-8361
250 Shearer Street, Palmer, MA 01069
REED'S LANDING
HEALTH CENTER
413-782-1800
807 Wilbraham Rd., Springfield, MA 01109
RING NURSING
HOME/EAST
413-734-1133
215 Bicentennial Highway, Springfield, MA 01118
RING NURSING
HOME/RIDGEWOOD
413-734-1111
22 Ridgewood Place, Springfield, MA 01105
RIVERDALE GARDENS
NURSING HOME
413-733-3151
42 Prospect Street, W. Springfield, MA 01089
SUMMERFIELD ELMS
MANOR
413-592-7736
269 Moore Street, Chicopee, MA 01013
SUMMERFIELD OAK
MANOR
413-532-1415
19 Quirk Avenue, Holyoke, MA 01040
SUMMERFIELD PINE
MANOR NURSING HOME
413-781-0831
1190 Liberty Street, Springfield, MA 01104
VALLEY VIEW NURSING
HOME OF WESTFIELD
413-568-2341
37 Feeding Hills Road, Westfield, MA 01085
WESTFIELD MANOR
NURSING HOME
413-562-5121
60 East Silver St., P. O. Box 785, Westfield, MA 01085
WILLIMANSETT
EAST-GENESIS ELDERCARE NETWORK 413-536-2540
11 Anthony Street, Chicopee, MA 01013
WILLIMANSETT
WEST-GENESIS ELDERCARE NETWORK 413-536-2540
546 Chicopee Street, Chicopee, MA 01013
WINGATE AT WILBRAHAM
413-596-2411
9 Maple Street, Wilbraham, MA 01095

SUPPORT GROUPS
Support groups
offer a way to address a loss or significant change in health
or circumstance. Often family members, or an elder, find joining
a support group helpful. The following is a partial listing for
the Greater Springfield area. Call for information as meeting
dates are subject to change.
APHASIA GROUP
Mercy Hospital, Springfield, MA 01104
Fridays, 9:30 am-11:00 am @ 413-748-6849
ARTHRITIS-
Elks Club Lodge #61, 440 Tiffany St., Springfield, MA 01108
1st Tuesday of the month at 7:00 pm
Contact Jean Barlow (413) 739-2614 or Agnes Fitzgerald (413)
734-3535
ASSIST (Amputee
Support)
Mercy Hospital, Deliso Conference Center
271 Carew St., Springfield, MA 01104
3rd Tuesday of each month at 7:00 pm to 9:00 pm
Contact Ed Chastin @ (413) 748-6800
BALANCE DISORDERS
AND DIZZINESS
Mercy Hospital, Springfield, MA 01104
Last Wednesdays, 7:00 pm (413) 748-6840
BAYSTATE DEAF
SENIOR -
East Longmeadow Senior Center
328 North Main St., E. Longmeadow, MA 01028
Every Wednesday 10:00 am (413) 525-5436
BEREAVEMENT SUPPORT
FOR FAMILIES
Hospice of Pioneer Valley, 50 Maple St., Springfield, MA
781-5070, 3rd Wednesday, 6:30 - 8:30 PM
BEREAVEMENT SUPPORT
FOR FAMILIES
Diocese of Springfield, Office of Pastoral Ministry
625 Carew Street, Springfield, MA 01104
Contact for a listing of bereavement support groups in parishes
in Berkshire, Hampshire and Hampden Counties @ (413) 732-3175
GRIEF WORKSHOPS
(widows, widowers, suicide, loss of a child, etc.)
Forastiere Family Funeral Homes
Various sites: Springfield, Agawam, E. Longmeadow, Northampton
& Southwick
Call (413) 733-5311 for information on workshops.
WIDOWS &
WIDOWER SUPPORT GROUP
Captain Leonard House, 663 Main St., Agawam, MA 01001
2nd Wednesday 7:00 pm-9:00 pm @ (413) 733-5311
FAMILY &
FRIENDS SUPPORT GROUPS
Captain Leonard House, 663 Main St., Agawam, MA 01001
2nd Wednesday 7:00 pm-9:00 pm
YOUNGER WIDOWS
SUPPORT GROUP (under age 45)
220 North Main St., East Longmeadow, MA 01028
2nd Thursday of every month 7:00 pm-9:00 pm
BREAST CANCER
SUPPORT GROUP
Baystate Medical Center, Springfield, MA
2nd & 4th Tuesdays 7:00 pm-8:30 pm
Contact Donna Gordon (413)784-3266 or Irene Thompson (413)784-5437
CANCER SUPPORT
GROUP
Baystate Medical Center, Springfield, MA
1st & last Tuesdays 7:00-8:00 pm
Contact (413)784-3264
CANCER SUPPORT
GROUP
Mercy Hospital, Springfield, MA
Mondays 7:00 pm - Contact (413)748-9453
CANCER SUPPORT
GROUP
Faith Church, Sumner Ave., Springfield, MA
2nd Monday 7:00-9:00 pm - Contact Ruth Lewin @ (413)821-0056
- Leave message on machine
CARE FOR THE
CAREGIVER
Snow Conference Center
Wing Memorial Hospital, Palmer, MA
3rd Wednesday 6:30-7:30 pm
CAREGIVERS
Springfield Council on Aging, 36 Court St., Springfield, MA 01103
3rd Thursday of each month 7:00 -9:00 pm
Call for location @ (413) 787-6124
CHILDREN OF AGING
PARENTS GROUP
Baystate Medical Center, Springfield, MA
1st and 3rd Tuesday 4:30-5:30 pm
Contact Pam @ (413) 788-0788
FAMILY MEMBERS
OF ADULTS WITH CANCER
Baystate Medical Center, Chapin 3 Solarium, Springfield, MA
Tuesdays 1:00-2:00 pm (413)784-2899 or (413)784-2597
FAMILIES OF THE
TERMINALLY ILL
Western Mass. Hospital, 91 East Mountain Rd., Westfield, MA 01085
Every other Tuesday, 7:00-8:30 pm (413)562-4131
DIABETES SUPPORT
GROUPS
Mercy Hospital, Springfield, MA
2nd Monday, Tuesday, Wednesday & Thursday, 2:30-3:30 pm
Contact (413) 748-9024
GRANDPARENTS
AS PARENTS
Child & Family Services, 367 Pine St., Springfield, MA
Every other Saturday, Thursdays 6:30-8:00 pm
Contact Barbara McIntyre (413)737-4718 or Springfield Council
on Aging (413)787-6124
GRANDPARENTS
SUPPORT GROUP
Gandara & W.W. Johnson Life Site, 736 State St., Springfield,
MA
Every Monday 9:30-11:00 am (413) 747-0495
HEAD INJURY SUPPORT
GROUP
Mercy Hospital, Springfield, MA
4th Wednesday 6:00-8:00 pm (413)748-6990
MUSCULAR DYSTROPHY
SUPPORT GROUP
Baystate Medical Center, Springfield, MA
3rd Tuesday 11:30 am - 1:00 pm - Contact (413)784-3987 or (800)
730-0318
MS SUPPORT GROUP
St. Mary's Rectory, 840 Page Blvd., Springfield, MA
1st Tuesday 7:30 pm - Contact Vicki (413) 568-9393
PARKINSON'S DISEASE
Pioneer Valley VNA, 50 Maple St., Springfield, MA
2nd Wednesday (413)781-5070
PARKINSON'S DISEASE
West Springfield Senior Center, 128 Park St., W. Springfield,
MA
2nd Thursday 1:00-3:00 pm
Contact Joan Howley (413)781-5070
PULMONARY SUPPORT
GROUP
Mercy Hospital, Springfield, MA
4th Wednesday 1:00-3:00 pm (413)748-9610
SENIOR SUPPORT
GROUP
Jewish Community Center (Teen Lounge), 1160 Dickinson St., Springfield,
MA 01108
2nd and 4th Mondays 10:30-11:30 am
Contact Esther (413)739-4715
SPINAL CORD INJURY
SUPPORT GROUP
Mercy Hospital, 271 Carew Street, Springfield, MA 01104
Last Wednesday of each month 7:00-9:00 pm
Contact Maggie Wynne (413) 748-6892
STROKE
Mercy Hospital, Deliso Conference Center
271 Carew St., Springfield, MA 01104
4th Monday of each month 7:00-9:00 pm (413)748-6894
TOUGHLOVE INTERNATIONAL
Organizes support group meetings around the country. Call for
the locations of scheduled meetings in your area @ (800)333-1069

TRANSPORTATION CONCERNS
Pioneer Valley
Transit Authority (PVTA)
Contracts services with MASS SERVICES for SENIORS - 736-5468
The Longmeadow Mini-Van provides transportation to residents
over the age of 60 and those who are physically challenged. The
service operates, Monday through Friday, 8:00 am - 4:30 pm.
Longmeadow and surrounding communities are accessible through
the mini-bus as are medical appointments, errands, hairdressers,
shopping and trips to the Senior Center. Reservations are made
by calling the 736-5468 at least 24 hours in advance but not
more than 2 weeks in advance.
REGISTRY OF MOTOR
VEHICLES
Springfield Office
165 Liberty Street, Springfield, MA
781-1287, Monday - Friday, 8:45am - 5:00 PM: Thursdays until
7:00 PM
Chicopee Office
591 Memorial Drive, Chicopee, MA
593-6177
Monday-Friday 10:00 AM - 7:00 PM, Saturday - 10:00 - 5:00 PM
Plate drop off and renewal only.
HANDICAPPED PLATE/PLACARD
call the Medical Affairs Office at 617-351-9222. For plates/placards
an application must be filled our by applicant and a physician.
Applications can be picked up at , or mailed to you from, the
local Department of Motor Vehicle office. The Medical Affairs
Office will process applications for handicapped plates/placards
in about 30 days. Call or write them at 1135 Tremont St., Boston,
MA 02120.
UNSAFE DRIVERS
- Medical Affairs will investigate the situation at 617-351-9222.
PIONEER VALLEY
TRANSIT AUTHORITY
2808 Main Street, Springfield 01107
732-6248, Monday - Friday - 8:30 am - 5:00 pm
PVTA provides door to door transportation to the elderly and
disabled in Hampden and Hampshire Counties through the local
Paratransit Van service. Massachusetts Services for Seniors provides
transportation to Longmeadow residents over the age of 60 and
those who are physically challenged. The service operates, Monday
through Friday, 8:00 am - 4:30 pm. Longmeadow and surrounding
communities are accessible through the mini-van are medical appointments,
errands, hairdressers, shopping and trips to the Senior Center.
Reservations are made by calling 736-5468 at least 24 hours in
advance but not more than 2 weeks in advance.
ADA - Americans
with Disabilities Act of 1990 provides transportation through
PVTA. If you have a disability which prevents you from accessing
the PVTA bus, you may be eligible for ADA Paratransit Van service.
To access this service, an application must be submitted to the
PVTA. Contact the PVTA or Council on Aging for an application
(565-4150).
Anyone who wishes
to access PVTA transit bus transportation must obtain a PVTA
photo ID pass card at the PVTA Information Center, 1500 Main
Street, Bay State West, Springfield.
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