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MEDICAL REFERRALS

Hampden District Medical Society
1111 Elm Street
West Springfield 01089
736-0661, Monday - Friday 8:00 - 4:00 PM
Provides physician information & referral services to match the patient=s need with the appropriate area physician. Also will get involved in patient/doctor dispute mediation/resolution. Call to register a complaint against a physician - if the physician is a member of the Hampden Medical Society. If the physician in question is not, call the Board of Registration in Medicine (617)727-3086.

The Professionals Physician Reference Program
Baystate Medical Center
759 Chestnut Street
Springfield 01199, 784-2255
The Professionals is a physician referral, medical advice line. Operates 7 days per week.

Board of Registration in Medicine
10 West St, Boston 02111
617-727-3086 - Information Line
800-377-0550 - Doctor Profile Line
Monday - Friday, 9:00 - 5:00 PM
State Board of Registry for all physicians in Massachusetts. Call for information, to register complaints against physicians, or to check board certification. Callers can also check on physician's records re: malpractice, disciplinary records, and criminal history. Registry may provide dispute mediation if applicable.

NURSING HOME INFORMATION

Division of Health Care Quality
Dept of Public Health, 10 West St, 5th Floor, Boston 02111
800-462-5540, Monday - Friday - 9:00 - 5:00 PM
Use this program to report incidents of abuse or neglect in all health care facilities.

OMBUDSMAN PROGRAM
Greater Springfield Senior Services
66 Industry Ave, Springfield 01104
781-8800, Monday - Friday - 8:30 - 4:30 PM
Works to: resolve residents' concerns in area nursing and rest homes: protect residents' rights: provide information and referral: provide training and certification to volunteers: provides advocacy.

NURSING HOME LISTINGS
SPRINGFIELD AREA/ HOLYOKE/
CHICOPEE/ WESTFIELD/ HILL TOWNS

The following is a list of Long-Term Care Facilities in the areas noted above. For current information regarding availability, survey (inspection) results, census data, strengths/weaknesses and specialties of area nursing homes, call your local Ombudsman. For Greater Springfield, call the Ombudsman Program, Greater Springfield Senior Services, 413-781-8800. For Holyoke/Chicopee, call the Ombudsman Program, WestMass Elder Care, 413-538-9020. For Westfield, call the Ombudsman Program, Highland Valley Elder Services, 413-586-2000.

BIRCH MANOR NURSING HOME
413-592-7738
44 New Lombard Road, Chicopee, MA 01020

CENTER FOR REHAB & NURSING CARE
413-746-0390
217 Westfield St., West Springfield, MA 01089

CHAPEL HILL NURSING HOME
413-536-3435
100 Locust Street, Holyoke, MA 01040

CHAPIN CENTER, GENESIS ELDERCARE NETWORK
413-737-4756
200 Kendall Street, Springfield, MA 01104

CHESTNUT HILL NURSING & REHAB
413-525-1893
32 Chestnut Street, E. Longmeadow, MA 01028

COUNTRY ESTATES NURSING & REHAB
413-789-2200
1200 Suffield Street, Agawam, MA 01001

EAST LONGMEADOW NURSING & REHAB
413-525-6361
305 Maple Street, E. Longmeadow, MA 01028

GOVERNOR'S HOUSE NURSING & REHAB CENTER
413-562-5464
66 Broad Street, Westfield, MA 01085

HERITAGE HALL, GENESIS ELDERCARE NETWORK
413-786-8000
464 Main Street, Agawam, MA 01001

HOLYOKE GERIATRIC AUTHORITY
413-536-8110
45 Lower Westfield Road, Holyoke, MA 01040

HOLYOKE NURSING HOME
413-536-7110
1913 Northampton Street, Holyoke, MA 01040

JEWISH NURSING HOME OF WESTERN MASS.
413-567-6211
770 Converse Street, Longmeadow, MA 01106

LIFECARE OF WILBRAHAM
413-596-3111
2399 Boston Road, Wilbraham, MA 01095

LOOMIS HOUSE NURSING CENTER
413-538-7551
298 Jarvis Avenue, Holyoke, MA 01040

MARY LYON NURSING HOME
413-566-5511
34 Main Street, Hampden, MA 01036

MEDIPLEX OF EAST LONGMEADOW
413-525-3336
135 Benton Drive, E. Longmeadow, MA 01028

MEDIPLEX SKILLED NURSING & REHAB OF HOLYOKE
413-538-9733
260 Easthampton Road, Holyoke, MA 01040

MOUNT ST. VINCENT NURSING HOME
413-532-3246
35 Holy Family Road, Holyoke, MA 01040

MOUNTAIN VIEW NURSING HOME
413-562-0097
1 Westfield Road, Montgomery, MA 01085

PALMER HOUSE NURSING HOME
413-283-8361
250 Shearer Street, Palmer, MA 01069

REED'S LANDING HEALTH CENTER
413-782-1800
807 Wilbraham Rd., Springfield, MA 01109

RING NURSING HOME/EAST
413-734-1133
215 Bicentennial Highway, Springfield, MA 01118

RING NURSING HOME/RIDGEWOOD
413-734-1111
22 Ridgewood Place, Springfield, MA 01105

RIVERDALE GARDENS NURSING HOME
413-733-3151
42 Prospect Street, W. Springfield, MA 01089

SUMMERFIELD ELMS MANOR
413-592-7736
269 Moore Street, Chicopee, MA 01013

SUMMERFIELD OAK MANOR
413-532-1415
19 Quirk Avenue, Holyoke, MA 01040

SUMMERFIELD PINE MANOR NURSING HOME
413-781-0831
1190 Liberty Street, Springfield, MA 01104

VALLEY VIEW NURSING HOME OF WESTFIELD
413-568-2341
37 Feeding Hills Road, Westfield, MA 01085

WESTFIELD MANOR NURSING HOME
413-562-5121
60 East Silver St., P. O. Box 785, Westfield, MA 01085

WILLIMANSETT EAST-GENESIS ELDERCARE NETWORK 413-536-2540
11 Anthony Street, Chicopee, MA 01013

WILLIMANSETT WEST-GENESIS ELDERCARE NETWORK 413-536-2540
546 Chicopee Street, Chicopee, MA 01013

WINGATE AT WILBRAHAM
413-596-2411
9 Maple Street, Wilbraham, MA 01095

SUPPORT GROUPS

Support groups offer a way to address a loss or significant change in health or circumstance. Often family members, or an elder, find joining a support group helpful. The following is a partial listing for the Greater Springfield area. Call for information as meeting dates are subject to change.

APHASIA GROUP
Mercy Hospital, Springfield, MA 01104
Fridays, 9:30 am-11:00 am @ 413-748-6849

ARTHRITIS-
Elks Club Lodge #61, 440 Tiffany St., Springfield, MA 01108
1st Tuesday of the month at 7:00 pm
Contact Jean Barlow (413) 739-2614 or Agnes Fitzgerald (413) 734-3535

ASSIST (Amputee Support)
Mercy Hospital, Deliso Conference Center
271 Carew St., Springfield, MA 01104
3rd Tuesday of each month at 7:00 pm to 9:00 pm
Contact Ed Chastin @ (413) 748-6800

BALANCE DISORDERS AND DIZZINESS
Mercy Hospital, Springfield, MA 01104
Last Wednesdays, 7:00 pm (413) 748-6840

BAYSTATE DEAF SENIOR -
East Longmeadow Senior Center
328 North Main St., E. Longmeadow, MA 01028
Every Wednesday 10:00 am (413) 525-5436

BEREAVEMENT SUPPORT FOR FAMILIES
Hospice of Pioneer Valley, 50 Maple St., Springfield, MA
781-5070, 3rd Wednesday, 6:30 - 8:30 PM

BEREAVEMENT SUPPORT FOR FAMILIES
Diocese of Springfield, Office of Pastoral Ministry
625 Carew Street, Springfield, MA 01104
Contact for a listing of bereavement support groups in parishes in Berkshire, Hampshire and Hampden Counties @ (413) 732-3175

GRIEF WORKSHOPS
(widows, widowers, suicide, loss of a child, etc.)
Forastiere Family Funeral Homes
Various sites: Springfield, Agawam, E. Longmeadow, Northampton & Southwick
Call (413) 733-5311 for information on workshops.

WIDOWS & WIDOWER SUPPORT GROUP
Captain Leonard House, 663 Main St., Agawam, MA 01001
2nd Wednesday 7:00 pm-9:00 pm @ (413) 733-5311

FAMILY & FRIENDS SUPPORT GROUPS
Captain Leonard House, 663 Main St., Agawam, MA 01001
2nd Wednesday 7:00 pm-9:00 pm

YOUNGER WIDOWS SUPPORT GROUP (under age 45)
220 North Main St., East Longmeadow, MA 01028
2nd Thursday of every month 7:00 pm-9:00 pm

BREAST CANCER SUPPORT GROUP
Baystate Medical Center, Springfield, MA
2nd & 4th Tuesdays 7:00 pm-8:30 pm
Contact Donna Gordon (413)784-3266 or Irene Thompson (413)784-5437

CANCER SUPPORT GROUP
Baystate Medical Center, Springfield, MA
1st & last Tuesdays 7:00-8:00 pm
Contact (413)784-3264

CANCER SUPPORT GROUP
Mercy Hospital, Springfield, MA
Mondays 7:00 pm - Contact (413)748-9453

CANCER SUPPORT GROUP
Faith Church, Sumner Ave., Springfield, MA
2nd Monday 7:00-9:00 pm - Contact Ruth Lewin @ (413)821-0056 - Leave message on machine

CARE FOR THE CAREGIVER
Snow Conference Center
Wing Memorial Hospital, Palmer, MA
3rd Wednesday 6:30-7:30 pm

CAREGIVERS
Springfield Council on Aging, 36 Court St., Springfield, MA 01103
3rd Thursday of each month 7:00 -9:00 pm
Call for location @ (413) 787-6124

CHILDREN OF AGING PARENTS GROUP
Baystate Medical Center, Springfield, MA
1st and 3rd Tuesday 4:30-5:30 pm
Contact Pam @ (413) 788-0788

FAMILY MEMBERS OF ADULTS WITH CANCER
Baystate Medical Center, Chapin 3 Solarium, Springfield, MA
Tuesdays 1:00-2:00 pm (413)784-2899 or (413)784-2597

FAMILIES OF THE TERMINALLY ILL
Western Mass. Hospital, 91 East Mountain Rd., Westfield, MA 01085
Every other Tuesday, 7:00-8:30 pm (413)562-4131

DIABETES SUPPORT GROUPS
Mercy Hospital, Springfield, MA
2nd Monday, Tuesday, Wednesday & Thursday, 2:30-3:30 pm
Contact (413) 748-9024

GRANDPARENTS AS PARENTS
Child & Family Services, 367 Pine St., Springfield, MA
Every other Saturday, Thursdays 6:30-8:00 pm
Contact Barbara McIntyre (413)737-4718 or Springfield Council on Aging (413)787-6124

GRANDPARENTS SUPPORT GROUP
Gandara & W.W. Johnson Life Site, 736 State St., Springfield, MA
Every Monday 9:30-11:00 am (413) 747-0495

HEAD INJURY SUPPORT GROUP
Mercy Hospital, Springfield, MA
4th Wednesday 6:00-8:00 pm (413)748-6990

MUSCULAR DYSTROPHY SUPPORT GROUP
Baystate Medical Center, Springfield, MA
3rd Tuesday 11:30 am - 1:00 pm - Contact (413)784-3987 or (800) 730-0318

MS SUPPORT GROUP
St. Mary's Rectory, 840 Page Blvd., Springfield, MA
1st Tuesday 7:30 pm - Contact Vicki (413) 568-9393

PARKINSON'S DISEASE
Pioneer Valley VNA, 50 Maple St., Springfield, MA
2nd Wednesday (413)781-5070

PARKINSON'S DISEASE
West Springfield Senior Center, 128 Park St., W. Springfield, MA
2nd Thursday 1:00-3:00 pm
Contact Joan Howley (413)781-5070

PULMONARY SUPPORT GROUP
Mercy Hospital, Springfield, MA
4th Wednesday 1:00-3:00 pm (413)748-9610

SENIOR SUPPORT GROUP
Jewish Community Center (Teen Lounge), 1160 Dickinson St., Springfield, MA 01108
2nd and 4th Mondays 10:30-11:30 am
Contact Esther (413)739-4715

SPINAL CORD INJURY SUPPORT GROUP
Mercy Hospital, 271 Carew Street, Springfield, MA 01104
Last Wednesday of each month 7:00-9:00 pm
Contact Maggie Wynne (413) 748-6892

STROKE
Mercy Hospital, Deliso Conference Center
271 Carew St., Springfield, MA 01104
4th Monday of each month 7:00-9:00 pm (413)748-6894

TOUGHLOVE INTERNATIONAL
Organizes support group meetings around the country. Call for the locations of scheduled meetings in your area @ (800)333-1069

TRANSPORTATION CONCERNS

Pioneer Valley Transit Authority (PVTA)
Contracts services with MASS SERVICES for SENIORS - 736-5468
The Longmeadow Mini-Van provides transportation to residents over the age of 60 and those who are physically challenged. The service operates, Monday through Friday, 8:00 am - 4:30 pm.
Longmeadow and surrounding communities are accessible through the mini-bus as are medical appointments, errands, hairdressers, shopping and trips to the Senior Center. Reservations are made by calling the 736-5468 at least 24 hours in advance but not more than 2 weeks in advance.

REGISTRY OF MOTOR VEHICLES
Springfield Office
165 Liberty Street, Springfield, MA
781-1287, Monday - Friday, 8:45am - 5:00 PM: Thursdays until 7:00 PM

Chicopee Office
591 Memorial Drive, Chicopee, MA
593-6177
Monday-Friday 10:00 AM - 7:00 PM, Saturday - 10:00 - 5:00 PM
Plate drop off and renewal only.

HANDICAPPED PLATE/PLACARD
call the Medical Affairs Office at 617-351-9222. For plates/placards an application must be filled our by applicant and a physician. Applications can be picked up at , or mailed to you from, the local Department of Motor Vehicle office. The Medical Affairs Office will process applications for handicapped plates/placards in about 30 days. Call or write them at 1135 Tremont St., Boston, MA 02120.

UNSAFE DRIVERS - Medical Affairs will investigate the situation at 617-351-9222.

PIONEER VALLEY TRANSIT AUTHORITY
2808 Main Street, Springfield 01107
732-6248, Monday - Friday - 8:30 am - 5:00 pm
PVTA provides door to door transportation to the elderly and disabled in Hampden and Hampshire Counties through the local Paratransit Van service. Massachusetts Services for Seniors provides transportation to Longmeadow residents over the age of 60 and those who are physically challenged. The service operates, Monday through Friday, 8:00 am - 4:30 pm. Longmeadow and surrounding communities are accessible through the mini-van are medical appointments, errands, hairdressers, shopping and trips to the Senior Center. Reservations are made by calling 736-5468 at least 24 hours in advance but not more than 2 weeks in advance.

ADA - Americans with Disabilities Act of 1990 provides transportation through PVTA. If you have a disability which prevents you from accessing the PVTA bus, you may be eligible for ADA Paratransit Van service. To access this service, an application must be submitted to the PVTA. Contact the PVTA or Council on Aging for an application (565-4150).

Anyone who wishes to access PVTA transit bus transportation must obtain a PVTA photo ID pass card at the PVTA Information Center, 1500 Main Street, Bay State West, Springfield.

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