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1. What types of payments may I use?

Only checks or money orders are accepted for passport applications, and you will need two to complete your application (one made out to the town, the other to the us dept. of state). You may
combine multiple fees.

2. What do I need to bring?

You should bring 1 passport photo, a photo id and certified birth certificate, if this is your first passport, bring your old passport book if not.

3. Are there different rules for children?

Yes, both parents and the child need to be present for all applicants under the age of 16.

4. Can you renew my passport?

Passport renewals for adults are generally done through the mail, if they have expired within the last 5 years. If you are not sure, ask us – there are some exceptions.

5. Why did you keep my original birth certificate?

The United States Department of State requires that all original documentation be provided to them with your application. It will be returned to you once your passport has been issued.

6. When and where can I apply for my passport?

You can apply Monday through Friday from 9 a.m. to 3 p.m. at the Parks and Recreation office in
the Community House, 735 Longmeadow St.

7. How long will it take to get my passport back?

The standard processing time is 4 to 6 weeks. For an additional fee, you may request expedited service which takes 2 to 3 weeks

8. What is the difference between a passport book and a passport card?

Passport books are good for travel to and from any destination in the world, by any means of travel (air, sea, land). the passport card is only valid for re-entry into the united states by land or sea from the Caribbean, Mexico, Bermuda and Canada – it cannot be used for international air travel.

9. How much does a passport cost?

Please see our Passport Fees page.